How do we do it better than anyone else?
We use Remote Monitoring and Management (RMM), a collection of information technology tools that are loaded to our clients workstations and servers. These tools gather information regarding the applications and hardware operating at your location as well as supply activity reports to Mighty G Computer Solutions, allowing us to resolve any issues. RMM provides us with a set of IT management tools like trouble ticket tracking, remote desktop monitoring, support and user information through a complete interface.
RMM is the proactive, remote tracking of network and computer health. RMM helps to enhance the overall performance of present technical support staff and take advantage of resources in a much better manner.